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Eaze Customer’s Q&A
Eaze FAQs
How do I place an order on Eaze.com?
To place an order on Eaze.com, start by logging into your Eaze account. If you do not have an Eaze account, create one. After successfully logging in, enter your delivery address at the top of the menu. Once the address is entered and selected, the menu will update to your current, local inventory.
You can scroll through the menu’s categories to find the correct products for your needs. Once you see a product of interest, select it which will open its item description for more information. From this screen, you can also add the product to your cart by clicking the '+' icon.
After choosing to view your cart, you can review your selections and add any promo codes to your order before placing it. At the checkout screen, you will be able to review your order again, add any delivery instructions you may have, and also choose your method of payment. You will need to choose your method of payment before you can place your order.
Upon selecting your payment method, you will see all available options including ACH and Cash (depending on your delivery zone). Once you have selected your method, you will be asked to confirm in order to continue. If you choose ACH payment method, you will need to go back and reapply the promo code to your order, before placing it!
Once the order is active, you will land upon the “ETA screen”. A modal pops up reminding you to bring your ID upon delivery, and then your order status is displayed along with the estimated time of arrival. As the order gets close to its destination, the ETA screen will switch to “Arriving Soon”. And once the order does arrive, you should receive a text or call that your driver is at your location. Once you provide your ID and sign for your order, you will receive it and your order will be completed by the driver.
Please note that Venmo, CashApp, FacebookCash, BitCoin, GooglePay, Square, Paypal, Zelle, and any third-party payment application can NOT be used to complete an Eaze order in any circumstance.